MANAGEMENT ATTITUDE QUESTIONNAIRE

On the following pages are statements about you, your job and the company you work for. We would like to know how you feel about each of these statements, to what extent you agree or disagree with each one.

This is an attitude questionnaire – it is NOT a test. There is no right or wrong answer, only your personal opinions.

Here is how you should record your responses. First, read each statement and decide how you feel about it. Then answer by clicking in one of the circles on the answer sheet. Five different reactions are possible.


Strongly Agree ……… Fill in SA
Agree ……… Fill in A
Uncertain or Undecided ……… Fill in U
Disagree ……… Fill in D
Strongly Disagree ……… Fill in SD

For example, suppose one of the statements is:

I don't think my job amounts to much in this company.

If you Strongly Disagree with this statement – if in your opinion your job amounts to a great deal in this company – you should click the circle SD. If on the other hand you Strongly Agree with the statement, you should click the circle SA. You should click the circle that best indicates your personal reaction to each statement. If you can't decide or if you are Uncertain, you should click the circle corresponding to U.

Work rapidly and respond to each statement.



Name Company
Position Department

SA = Strongly Agree A = Agree U = Undecided D = Disagree SD = Strongly Disagree

1. I could be more effective in helping our company reach its goal if I had a clearer understanding of what the company is trying to accomplish. SA A U D SD
 
2. When and organization has a reasonably successful operation in place, it should be reluctant to change it. SA A U D SD
 
3. Managers / supervisors must be able to see their particular work in relation to the larger goals and objectives of the company. SA A U D SD
 
4. Once you make a managerial / supervisory decision, you must stick to it, you can't allow people to think they can get you to change your mind. SA A U D SD
 
5. People work best when they are allowed to work in their own way and their own pace. SA A U D SD
 
6. Everyone can recognize when a problem exists, but until a consensus emerges on how to solve the problem, very little can be done. SA A U D SD
 
7. People nowadays like to do things their own way and as a result, a manager / supervisor who insists that they conform to a uniform set of procedures is likely to encounter enormous resistance. SA A U D SD
 
8. Many people have no interest whatsoever in doing anything on the job except collect their pay. SA A U D SD
 
9. I don't have time to train people. I like to work with people who are already fully trained. SA A U D SD
 
10. In my job I try to do what is expected of me and stay out of trouble, but I am not trying to be a big success. SA A U D SD
 
11. Whatever I choose to do, I automatically assume that I will achieve my goals. SA A U D SD
 
12. If we intend to survive in this business, we will have to provide a much higher level of customer service than our management currently considers necessary. SA A U D SD
 
13. Our company correctly recognizes that we need to continue to introduce new technology to improve operations. SA A U D SD
 
14. I won't be able to get real work done if I spend my time thinking about company matters that do not directly affect my job. SA A U D SD
 
15. Managers / supervisors must often avoid certain people because they know that all they're going to hear are complaints they've heard before. SA A U D SD
 
16. A good job has to take time; if you try to increase productivity, the quality of the work is sure to suffer. SA A U D SD
 
17. It is only natural for people to withhold their best efforts when they are being asked to do something they never agreed to do. SA A U D SD
 
18. As work becomes more complicated, managers / supervisors must rely less and less on precisely defined scheduling and reporting techniques and more and more on their experience to do a good job. SA A U D SD
 
19. By and large people work for money, not because they take pride in doing a good job. SA A U D SD
 
20. The best employees don't need supervision or instruction; they know what needs to be done and they do it. SA A U D SD
 
21. Once I accept an assignment, no matter how difficult it may be, I remain with it until it is accomplished. SA A U D SD
 
22. It seems to take me a long time to get over an experience where I have done poorly. SA A U D SD
 
23. We do not have a clear idea of how the company is planning to meet the challenges of global competition. SA A U D SD
 
24. It's very hard to get things changed at this company, even when everyone knows that change is needed. SA A U D SD
 
25. Effective managers / supervisors concentrate on their assigned areas of responsibility; they don't get involved in matters that may be going on elsewhere in the organization. SA A U D SD
 
26. As a manager / supervisor, it is my responsibility to tell my people what the company wants them to know, but it's the company's problem if they people don't believe it. SA A U D SD
 
27. If people just pull their share of the load on the job, that is all anyone can expect. SA A U D SD
 
28. A manager / supervisor who recognizes a need for some action should take the lead and convince others that action is needed. SA A U D SD
 
29. When they can't see any point in a specific company requirement, managers / supervisors should give their people considerable freedom in complying with the requirement. SA A U D SD
 
30. Most people today take no pleasure in the work they do; it's just a way for them to earn a living. SA A U D SD
 
31. When people can't seem to do a job that a manager / supervisor has assigned to them, the manager / supervisor must often step in and do it for them. SA A U D SD
 
32. I don't believe in working and harder than I have to , especially when you can see that it really doesn't matter. SA A U D SD
 
33. I know when I am not doing a good job for some reason, so I don't need others to tell me about it. SA A U D SD
 
34. Our company is so busy dealing with day-to-day problems that management has no time to figure out where we should be going and how they plan to take us there. SA A U D SD
 
35. An organization introduces changes intending to solve certain problems, but in my experience at this company, changes usually mean that you trade one set of problems for another. SA A U D SD
 
36. Managers / supervisors get along best when they stick to the specific job assigned to them and insist that other people do the same. SA A U D SD
 
37. If managers / supervisors and their subordinates have communication problems, the responsibility to correct matters is the manager's / supervisor's. SA A U D SD
 
38. If a person takes a lot longer to do a job than a manager / supervisor expected, the best thing for the manager / supervisor to do is ignore it as long as it doesn't happen too often. SA A U D SD
 
39. It is difficult to get people to see that what they do is part of a team effort when so many of them are only interested in their own welfare. SA A U D SD
 
40. Sometimes company rules make it harder to do job; when that happens, a good manager / supervisor says, "Forget the rules and let's do the job." SA A U D SD
 
41. In most organizations the quality of the work force is determined largely by the wages and salaries paid. SA A U D SD
 
42. If an employee does not have a strong desire to improve, there is little a manager / supervisor can do to improve that employee. SA A U D SD
 
43. In the areas that matter to me, I always want to do well, but I don't expect to be "the best there is". SA A U D SD
 
44. Our business is so complicated, I don't see how I can ever get much control over what is going on in my area. SA A U D SD
 
45. In this company the only thing our top managers really care about is whether or not we make a profit. SA A U D SD
 
46. Our company talks a lot about creativity and innovation, but does not support our most creative and innovative people. SA A U D SD
 
47. If I know that I am managing / supervising my area effectively, I really have little interest in how the rest of the company is getting along. SA A U D SD
 
48. It is usually best for a manager / supervisor to explain what has to be done - not why it has to be done. SA A U D SD
 
49. I am prepared to stop what I am doing when one of my people needs some help to finish a task. SA A U D SD
 
50. If my people feel I am trying to get them to accept the company's point of view regarding some problem, they usually listen politely, dig in their heels, and refuse to go along. SA A U D SD
 
51. If a company establishes requirements that control its employees in ways they don't like, the company should expect resistance and not be surprised when the requirements are ignored. SA A U D SD
 
52. Many of our company's problems would disappear if we just fired the people who don't produce. SA A U D SD
 
53. It is not enough for me to give my best; I must also get the best from my people. SA A U D SD
 
54. I do not consider myself an especially ambitious person. SA A U D SD
 
55. New managers / supervisors often think they will impress the company by holding their people to high standards, but they soon discover they can't do it. SA A U D SD
 
56. Management at this company has not been able to inspire our people with a vision of where its plans to take the company in the future. SA A U D SD
 
57. I do not believe that our company has the flexibility and adaptibility to achieve the objectives we have set for ourselves. SA A U D SD
 
58. Managers / supervisors must carry out company policies, but it shouldn't bother them if they don't understand the reasons behind many of these policies. SA A U D SD
 
59. As a manager / supervisor, you should not encourage everyone to contribute to the solution of job related problem, because so many people have foolish ideas of no practical value. SA A U D SD
 
60. You know you are an effective manager / supervisor when you can count on your people to do a good job without any effort on your part. SA A U D SD
 
61. A consensus is a work group must develop democratically; a manager's / supervisor's views are not more important than the views of his or her people. SA A U D SD
 
62. When managers / supervisors assign a person to do a job, they should make it clear that they want the job done in particular way and in a certain period of time. SA A U D SD
 
63. Too many people nowadays don't know what it means to do a good day's work. SA A U D SD
 
64. If you intend to make something of yourself, you must be prepared to do it on your own; you can't assume you will get help from someone else. SA A U D SD
 
65. My success as a person has very little to do with the position I hold at this company or the career I have followed. SA A U D SD
 
66. I don't like to take on a new project unless I'm certain it will be successful. SA A U D SD
 
67. The top priority at this company for management and our employees is to provide the highest level of customer service in this industry. SA A U D SD
 
68. It's clear to me that the top managers in this company don't usually realize how many things will go wrong when they tell us that we're going to do something new. SA A U D SD
 
69. As an organization's work becomes more complex, it is important for managers / supervisors, more and more, to focus their efforts on their assigned responsibilities. SA A U D SD
 
70. When someone asks me for an honest evaluation of his or her work, I often find it difficult to speak candidly. SA A U D SD
 
71. Effective managers / supervisors use a few simple skills and techniques so that they don't have to do a lot of supervision. SA A U D SD
 
72. When you present your position, your people will either go along with you or they will not and there is very little a manager / supervisor can do about it. SA A U D SD
 
73. When a company requires employees to conform to specific requirements, it tends to stifle initiative and creativity. SA A U D SD
 
74. The best way for us to deliver quality and increase productivity is to hire a better class of people. SA A U D SD
 
75. With everything else that managers / supervisors must do at this company, it's not fair to expect them to teach their subordinates how to do a good job. SA A U D SD
 
76. If I can earn enough to keep myself (and my family) comfortable and secure, I will be satisfied with my accomplishments at work. SA A U D SD
 
77. To succeed as a manager / supervisor, you should emphasize your areas of strength and avoid taking risks with untried and unfamiliar ideas. SA A U D SD
 
78. It's hard for me to support management's goals for the company when I am not sure what they are. SA A U D SD
 
79. This company does things in particular ways and no matter how hard you try, you are not likely to ge them changed. SA A U D SD
 
80. To get along as a manager / supervisor, you have to do what is expected of you and not concern yourself with things that are not part of your specific job duties. SA A U D SD
 
81. No matter what managers / supervisors say or how they say it, their people will hear what they want to hear. SA A U D SD
 
82. Delegating assignments to my people is difficult because most of them are reluctant to accept responsibility. SA A U D SD
 
83. I do not feel that I have the right to impose my views regarding company policy on my subordinates; and I do not feel that the company should expect me to do so. SA A U D SD
 
84. In every work group there are some mavericks who can't conform to company requirements; as long as they get their work done a manager / supervisor shouldn't be hard on them. SA A U D SD
 
85. When a company experience quality and productivity problems, it's wrong to blame only the employees. SA A U D SD
 
86. When their subordinates keep making the same mistakes over and over again, managers / supervisors should not be held responsible for the consequences. SA A U D SD
 
87. If my job required me to work in manner that ws inconsistent with the lifestyle I prefer, I would probably give up the job. SA A U D SD
 
88. I cannot do good work when I am faced with a deadline I consider unreasonable. SA A U D SD